Infinity Foundation is committed to promoting the responsible use of gaming machines.
For the vast majority of users, gaming machines are a source of harmless fun and entertainment. However, we recognise that for a small percentage of people, gaming machines can become addictive and may lead to a problem with gambling.
Infinity Foundation, in accordance with legislative requirements, has implemented a responsible gaming programme in all our gaming machine venues.
Gambling is a problem when it:
Problem gambling is relatively small in New Zealand. At any given time, between 0.3% and 1.8% of adults are likely to score as problem gamblers on standard questionnaires. Source: DIA
Any of the following signs could signify a problem with your own or someone else’s gambling:
All of our venue operators are trained to recognise the signs of problem gambling.
If you think you, or someone you know, may have a problem with gambling, you can get free and confidential advice from the Gambling Helpline. The service is available 24-7.
To contact the Gambling Helpline:
Gambling Helpline also offers four specialist services; Maori Gambling Helpline, Pasifika Gambling Helpline, Debt Gambling Helpline, and Youth Gambling Helpline.
A Self Exclusion Order is a voluntary contract between a gaming venue and a problem gambler which prevents that person from entering a particular gaming venue while they undergo some form of treatment.